Case study 4

 

Imitation is not the sincerest form of flattery …

Problem: Imitation is not the sincerest form of flattery

  • A component customer had recently started manufacturing overseas. Initially things went well but then they started getting complaints about products failing.

Solution:

  • They asked us to test the components and discovered that their overseas factory was occasionally substituting lower quality components when the specified items weren’t available.
  • They are now our customer for contract manufacturing in Australia and overseas, confident that they are always get the right quality, at a competitive price, produced on time.

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